National Grid Financial Information
Preliminary results for year ending 31 March 2009 released 14
May 2009 shows operating profit increased by 12% with pro forma
earnings per share increased by 14% and recommending an 8% increase
in dividend per share.

Revenue of £15,624m has increased 37% from 2007/2008 (£11,423m).
Net debt has risen to £22.7bn at 31 March 2009 compared with
£17.6bn for the previous year.
£838m was paid out to equity shareholders in 2009, up from £780m
in 2008. In the last 5 years ordinary dividends have grown by more
than 80%.
Employee survey
In the annual report much is made of the 91.8% response rate to
their employee survey (24,727 employees took part). However, not
many details seem to have been released, the following are the only
examples used:
In our 2009 employee survey, 57% (2008: 47%) of our
employees believed National Grid is a good company for customers to
do business with. (page 32)
The 2009 survey reported a 10% increase in the employee
engagement index, up to 70%. Improvements were reported across all
survey dimensions, with significant improvements in the areas of
vision, direction and communications which were key action items
from the 2008 survey. Employees continue to believe National Grid's
safety culture and supportive management are significant strengths
but would like to see improvements on how the Company creates the
context for change, raises accountability and takes further steps
to create links between performance and reward. Action plans are
being developed and will form part of the management annual
objective process for 2009/10 to ensure we further build upon this
survey success. (page 35)
70% (2008: 61%) of respondents considered they were treated
fairly by National Grid, while 78% (2008: 76%) of respondents
considered that their colleagues treated them with respect and
dignity. (page 36)
62% (2008: 55%) of respondents considered National Grid acts
responsibly in all its business dealings, including environmental
management. (page 38)
66% (2008: 61%) of respondents considered something would be
done if they reported an inappropriate business practice or an
ethical issue. (page 39)
Quite interesting that Nick Starritt, Managing Director of
Sirota Europe, the company who undertook the survey, is an ex-head
of HR for BP. Previous to that he was head of financial services in
Brussels for a European joint venture between BP and Mobil Oil.
I think this is an interesting statement from page 61 of the
Annual report:
For gas utility businesses in the US, J.D. Power and Associates
formulate an annual survey and customer satisfaction rating. In
2008/09, the gas line of business experienced a decline. The
business customer satisfaction scores were in the third quartile
and residential customer satisfaction scores are in line to be in
the third quartile. As our relationship with J.D. Power develops,
we plan to implement initiatives that should improve customer
satisfaction in the next three years by focusing on: communications
and price; corporate citizenship; bill payment and collections; gas
and electricity quality; reliability and safety; customer field
services; and customer operations.
I think this could be interpreted in a number of ways! How can a
developing relationship with a survey company improve customer
satisfaction?
Other companies the board of directors are involved
with:
Chairman
Sir John Parker
Chair of the Non-executive Directors Committee – Bank of
England, Deputy Chairman of DP World
(Dubai), joint Chairman of Mondi plc, a
Non-executive Director of Carnival plc and
Carnival Corporation, Inc., and the
European Aeronautic Defence and Space Company
(EADS) and Chancellor of the University of
Southampton. Sir John is a former Chairman of P&O
Group and of RMC Group plc and a former Chairman and Chief
Executive of Harland & Wolff plc and Babcock International
Group PLC.
Chief
Executive
Steve Holliday
Formerly an Executive Director of British Borneo Oil and Gas and
a Non-executive Director of Marks and Spencer
Group plc (retained fee of £67,000 from
M&S).
Deputy
Chairman
Bob Catell
He is a co-Chair of the Board of the Downtown Brooklyn
Partnership and Immediate Past Chairman of the
Long Island Association. He is an ex officio
Director and Chairman Emeritus of The Partnership for New
York City, Inc., past Chairman of the American Gas
Association and the US Energy Association
(USEA). He is a Vice Chairman of the US National Petroleum
Council's Natural Gas Committee and is on the
Board of the Business Council of New York, Keyera
Energy Management Ltd, Sovereign
Bancorp Inc., Advisory Board and JP Morgan
Chase Inc., Metropolitan Advisory Board. (retained
fee of £56,374 from Keyera Energy, Sovereign Bancorp, JP Morgan
Chase and Metropolitan Advisory Board).
Finance
Director
Steve Lucas
Non-executive Director of Compass Group PLC
(retained fee of £82,500 from Compass).
Executive Director
Nick Winser
Non-executive Director of Kier Group PLC and
co-Chair of the Energy Research Partnership
(retained fee for March 2009 of £3,400 from Kier
Group).
Non-Executive
Director
Ken Harvey
He is Chairman of Pennon Group plc. Also a
former Chairman and Chief Executive of Norweb plc,
and a former Chairman of Comax
Holdings Ltd, The Intercare Group
plc and Beaufort International Group plc.
Non-Executive
Director
Philip Aiken
Chairman of Robert Walters plc, a Non-executive
and Senior Independent Director of Kazakhmys plc
and senior advisor to Macquarie Capital (Europe)
Limited.
Non-Executive
Director
John Allan
Retires as CFO of Deutsche Post on 30 June
2009, having been appointed to the Management Board following its
acquisition of Exel plc in
December 2005 where he had been Chief Executive since September
1994. He is Non-executive Director of ISS and will
become Chairman of DSG International plc on 2
September 2009. He is a member of the supervisory boards of both
Lufthansa AG and Deutsche
Postbank and a member of the University of
Edinburgh Campaign Board. John was previously Chairman of
Samsonite Corporation and a Non-executive Director
of PHS Group plc, Wolseley plc,
Hamleys plc and Connell plc.
Non-Executive
Director
Stephen Pettit
Non-executive Director of Halma plc and is
Chairman of ROK plc. Stephen is also a member of
BT plc's Equality of Access Board.
Non-Executive
Director
Maria Richter
Previously Morgan Stanley MD of Corporate
Finance Retail Group. Currently a Non-executive Director of
Pro Mujer International, an international
microfinance organisation, The Pantry, Inc.,
The Vitec Group plc and The Bessemer
Group Inc.
Non-Executive
Director
George Rose
Non-executive Director of SAAB AB and a member
of the Industrial Development Advisory Board. Also
a former Non-executive Director of Orange plc.
Company Secretary
Helen Mahy
Non-executive Director of Aga Rangemaster
Group
Directors Emoluments - Table 1A
Directors Emoluments - Table 1B
Directors Pensions
Directors Interests in share options
Directors Interests in PSP, DSP and SRA
Directors Beneficial Interests
For full details and the tables referenced here, you can
download the full report.